1. COMPANY INFORMATION
West Sound Defense is a trade name used by: West Sound Solutions LLC d/b/a West Sound Defense Washington Limited Liability Company United States For purposes of this Privacy Policy, West Sound Solutions LLC is responsible for personal information collected through West Sound Defense unless another notice expressly states otherwise. Privacy and legal inquiries may be directed to: legal@westsoundsolutions.info2. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal information collected through interactions including:- visiting our websites;
- creating or using an account;
- requesting a quotation;
- placing an order;
- purchasing a product or service;
- communicating with us;
- requesting customer or technical support;
- submitting drawings, specifications, or project information;
- applying to become a vendor, supplier, dealer, reseller, contractor, or business partner;
- interacting with our customer or reseller portals;
- participating in government or commercial procurement;
- subscribing to communications;
- submitting compliance or eligibility documentation; or
- otherwise conducting business with West Sound Defense.
3. PERSONAL INFORMATION WE MAY COLLECT
The information we collect depends upon how you interact with West Sound Defense.A. Identification and Contact Information
We may collect information including:- name;
- business name;
- job title;
- mailing address;
- billing address;
- shipping address;
- email address;
- telephone number;
- account username; and
- other contact information.
B. Account Information
When you create or use an account, we may collect:- account identifiers;
- username;
- password credentials in secured or hashed form;
- account preferences;
- account permissions;
- organization affiliation;
- login records;
- authentication information; and
- account activity.
C. Transaction and Order Information
When you request a quote, place an order, or conduct business with us, we may collect:- products or services requested;
- quotation history;
- purchase history;
- order numbers;
- purchase-order information;
- transaction amounts;
- invoices;
- payment status;
- shipping information;
- returns;
- warranty information;
- correspondence related to transactions; and
- other records necessary to process and administer the transaction.
D. Payment Information
Payments may be processed by third-party payment processors, financial institutions, banks, or other payment providers. Depending upon the payment method, West Sound Defense or its providers may process information such as:- payment-card information;
- billing information;
- bank information;
- transaction identifiers; and
- payment authorization information.
E. Business and Professional Information
For commercial, government, military, supplier, reseller, dealer, contractor, or organizational customers, we may collect:- employer or organization;
- position or title;
- department;
- business contact information;
- vendor information;
- government entity or agency information;
- contract information;
- purchasing authority;
- procurement information; and
- information regarding your relationship with an organization.
F. Regulatory and Compliance Information
Certain transactions may require West Sound Defense to collect information for compliance with applicable laws, regulations, contractual requirements, or trade-control obligations. Depending upon the transaction, this information may include:- age or date-of-birth information;
- citizenship;
- nationality;
- country of residence;
- organization ownership information;
- beneficial ownership information;
- licensing information;
- government-issued identification;
- permit information;
- eligibility information;
- end-user information;
- end-use information;
- ultimate consignee information;
- shipping destination;
- export classification information;
- sanctions-screening information;
- restricted-party screening results; and
- certifications or representations required by law or contract.
G. Technical and Project Information
Customers may provide technical information in connection with engineering, prototyping, manufacturing, design, support, or other services. This may include:- drawings;
- CAD files;
- specifications;
- photographs;
- schematics;
- bills of materials;
- manufacturing files;
- technical data;
- test information;
- product requirements;
- software;
- source files;
- configuration information; and
- project documentation.
H. Communications
When you communicate with us, we may retain:- email communications;
- support requests;
- contact-form submissions;
- telephone correspondence records;
- messages;
- attachments;
- complaint information;
- customer-service history; and
- other correspondence.
I. Website and Device Information
When you access our Services, we or service providers acting on our behalf may automatically receive information including:- Internet Protocol ("IP") address;
- browser type;
- operating system;
- device type;
- referring webpage;
- pages visited;
- dates and times of access;
- session identifiers;
- general geographic information derived from an IP address;
- website activity;
- diagnostic information;
- security events; and
- server logs.
J. Security Information
For cybersecurity, fraud prevention, access control, and system protection, we may process:- login attempts;
- IP addresses;
- authentication events;
- account changes;
- suspicious activity indicators;
- firewall or network logs;
- device information;
- access logs; and
- information concerning attempted misuse of our Services.
4. SOURCES OF PERSONAL INFORMATION
We may obtain personal information:- directly from you;
- from your employer or organization;
- from authorized representatives;
- from vendors or business partners;
- from payment processors;
- from shipping and logistics providers;
- from service providers;
- from government agencies or publicly available government records;
- from publicly available sources;
- from regulatory or restricted-party databases;
- automatically through websites and online Services; or
- from other sources permitted by applicable law.
5. HOW WE USE PERSONAL INFORMATION
West Sound Defense may use personal information for legitimate business purposes including the following.A. Providing Products and Services
We may use information to:- create and manage customer accounts;
- process orders;
- prepare quotations;
- manufacture products;
- provide requested services;
- fulfill contracts;
- process payments;
- arrange delivery;
- provide order updates;
- manage returns;
- administer warranties; and
- provide technical or customer support.
B. Business Communications
We may use contact information to communicate regarding:- inquiries;
- quotations;
- contracts;
- orders;
- shipping;
- invoices;
- payments;
- service requests;
- account activity;
- security;
- compliance matters;
- product notices; and
- administrative matters.
C. Regulatory and Legal Compliance
We may process information to:- comply with applicable federal, state, local, and international law;
- conduct export-control screening;
- conduct sanctions screening;
- determine customer, destination, end-user, or end-use eligibility;
- verify licenses or documentation where required;
- respond to government requests;
- maintain legally required records;
- comply with tax obligations;
- comply with government contracting requirements;
- prevent prohibited transfers or diversion; and
- establish, exercise, or defend legal claims.
D. Security and Fraud Prevention
We may use information to:- authenticate users;
- protect customer accounts;
- investigate suspicious transactions;
- detect fraud;
- identify cybersecurity threats;
- prevent unauthorized access;
- maintain system security;
- enforce our Terms of Service; and
- protect West Sound Defense, our customers, and others.
E. Business Operations
We may use information for:- internal administration;
- inventory management;
- accounting;
- auditing;
- quality control;
- product improvement;
- business analytics;
- demand planning;
- supplier management;
- customer-service improvement;
- operational planning; and
- maintaining business records.
F. Marketing
Where permitted by applicable law, we may use contact information to communicate about West Sound Defense products, services, capabilities, events, or other business information. You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in those communications where applicable. Transactional, account, security, regulatory, and order-related communications may continue even if you opt out of marketing.6. COOKIES AND SIMILAR TECHNOLOGIES
Our websites may use cookies and similar technologies. Cookies are small files or identifiers placed on or associated with your browser or device. We may use cookies or similar technologies for purposes including:- website functionality;
- account sessions;
- login functionality;
- security;
- fraud prevention;
- remembering preferences;
- shopping-cart functionality;
- performance monitoring;
- analytics; and
- understanding how visitors interact with our Services.
7. ANALYTICS
West Sound Defense may use website analytics technologies or service providers to understand website performance and usage. Analytics information may include:- pages viewed;
- approximate location;
- browser information;
- device information;
- referral information;
- session duration;
- interactions with website features; and
- technical performance information.
8. SALE OR SHARING OF PERSONAL INFORMATION
West Sound Defense does not treat ordinary disclosures to service providers that process information on our behalf as a sale of personal information. Depending upon the technologies used on our websites and the definitions imposed by applicable state privacy laws, certain advertising, analytics, or cross-context behavioral advertising activities could potentially be classified as a "sale," "sharing," or "targeted advertising" even where no money is exchanged for personal information. Where applicable law grants a right to opt out of such processing, West Sound Defense will provide and honor legally required opt-out mechanisms. West Sound Defense will not sell personal information where prohibited by law. We do not knowingly sell personal information concerning individuals under sixteen (16) years of age.9. GLOBAL PRIVACY CONTROL
Certain browsers and browser extensions support signals such as Global Privacy Control ("GPC"). Where West Sound Defense is legally required to recognize such a signal as a request to opt out of the sale or sharing of personal information or targeted advertising, we will process supported signals in accordance with applicable law.10. WHEN WE MAY DISCLOSE INFORMATION
West Sound Defense may disclose personal information when reasonably necessary for our operations or as permitted by law.A. Service Providers
We may provide information to companies that assist us with functions such as:- website hosting;
- information technology;
- cybersecurity;
- cloud storage;
- payment processing;
- accounting;
- shipping;
- logistics;
- customer support;
- email;
- communications;
- data analytics;
- manufacturing;
- compliance; or
- professional services.
B. Shipping and Logistics Providers
We may provide names, addresses, telephone numbers, order information, and other necessary information to carriers, freight providers, customs brokers, or other logistics providers for delivery.C. Professional Advisors
We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisors when reasonably necessary.D. Government and Regulatory Authorities
We may disclose information to governmental entities, regulators, courts, law-enforcement agencies, customs authorities, export-control authorities, contracting agencies, or other public authorities when:- required by law;
- required by legal process;
- reasonably necessary to comply with regulatory obligations;
- necessary for a government contract;
- necessary for export-control or sanctions compliance;
- necessary to protect legal rights; or
- otherwise permitted by law.
E. Business Transactions
If West Sound Solutions LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.F. Protection of Rights and Security
We may disclose information where reasonably necessary to:- prevent fraud;
- investigate unlawful activity;
- protect our systems;
- respond to cybersecurity incidents;
- enforce contracts;
- protect the rights or safety of West Sound Defense, our customers, or others; or
- establish, exercise, or defend legal claims.
11. EXPORT CONTROL AND TRADE COMPLIANCE
Because West Sound Defense operates within defense-related and technical markets, certain transactions may require screening under United States export-control, trade-control, or sanctions laws. Where applicable, information may be used to determine compliance with laws and regulations including:- the Export Administration Regulations ("EAR");
- the International Traffic in Arms Regulations ("ITAR");
- sanctions administered by the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC"); and
- other applicable import, export, customs, sanctions, or trade-control requirements.
12. GOVERNMENT AND MILITARY TRANSACTIONS
Transactions involving government entities, military organizations, government contractors, subcontractors, or regulated projects may require additional records. Such records may include:- contracting information;
- agency information;
- employee or representative contact information;
- procurement records;
- contract numbers;
- compliance certifications;
- security requirements;
- representations;
- shipping records;
- inspection records; and
- other documentation associated with the government transaction.
13. TECHNICAL DATA AND CONTROLLED INFORMATION
Technical files supplied by customers may be subject to contractual restrictions, export controls, intellectual-property protections, government requirements, or other legal requirements beyond ordinary privacy law. West Sound Defense may implement additional access controls for such information where reasonably appropriate. Customers should clearly identify known handling restrictions before submitting technical information. DO NOT SUBMIT CLASSIFIED INFORMATION through ordinary West Sound Defense websites, contact forms, customer portals, or email systems unless West Sound Defense has expressly confirmed in writing that the applicable system and transmission method are authorized to receive such information. The availability of an upload form, customer portal, email address, or other electronic communication method does not mean that the system is authorized for classified information or other specially restricted government information. West Sound Defense may reject or delete improperly submitted information where appropriate and permitted by law.14. SENSITIVE PERSONAL INFORMATION
Certain information we process could be considered sensitive personal information under applicable law. This may include information such as:- government-issued identification information;
- account credentials;
- financial information;
- citizenship or nationality information;
- precise location information, if collected;
- certain regulatory eligibility information; or
- other information designated as sensitive by applicable law.
15. DATA RETENTION
West Sound Defense retains personal information for only as long as reasonably necessary for the purposes for which it was collected or as required or permitted by law. Retention periods may vary based upon factors including:- the type of information;
- the nature of the transaction;
- contractual obligations;
- warranty requirements;
- accounting requirements;
- tax requirements;
- recordkeeping requirements;
- export-control requirements;
- sanctions compliance;
- government-contract requirements;
- litigation or potential litigation;
- security requirements; and
- legitimate business needs.
16. INFORMATION SECURITY
West Sound Defense uses administrative, technical, organizational, and physical safeguards that we consider appropriate to the nature of the information and our operations. These safeguards may include measures such as:- access controls;
- account authentication;
- network security;
- firewalls;
- logging and monitoring;
- restricted administrative access;
- software updates;
- backup systems;
- encryption where appropriate; and
- other reasonable security practices.
17. DATA BREACHES
If West Sound Defense discovers a security breach involving personal information, we will investigate the incident and provide notifications to affected individuals, governmental authorities, customers, contracting entities, or others when and as required by applicable law or contract. We may also take actions reasonably necessary to:- contain the incident;
- investigate its cause and scope;
- preserve evidence;
- restore affected systems;
- reduce further unauthorized access;
- comply with legal obligations; and
- protect affected customers and systems.
18. CHILDREN'S PRIVACY
West Sound Defense's Services are intended for adults, businesses, government entities, and other organizations and are not directed to children under thirteen (13). We do not knowingly collect personal information from children under thirteen through the Services. Certain products, services, accounts, or transactions may require users to be at least eighteen (18) years of age or older. If we learn that personal information from a child was collected contrary to applicable law, we will take appropriate steps to address the information.19. YOUR PRIVACY RIGHTS
Depending upon your state or country of residence and whether the applicable privacy law applies to West Sound Defense, you may have certain rights regarding your personal information. These rights may include the right to:- know or confirm whether we process personal information about you;
- access personal information;
- receive information regarding categories of personal information collected;
- receive information about how personal information is used or disclosed;
- request correction of inaccurate information;
- request deletion of certain information;
- obtain a portable copy of certain information;
- opt out of certain sales of personal information;
- opt out of certain sharing of personal information;
- opt out of targeted advertising;
- limit certain uses of sensitive personal information;
- withdraw consent where processing is based upon consent;
- appeal certain decisions concerning a privacy request; and
- exercise privacy rights without unlawful discrimination.
- complete a transaction;
- comply with tax or accounting obligations;
- comply with export-control laws;
- maintain government-contract records;
- detect fraud;
- protect cybersecurity;
- exercise legal rights;
- comply with court orders;
- establish or defend legal claims; or
- satisfy another legal obligation.
20. CALIFORNIA PRIVACY RIGHTS
If the California Consumer Privacy Act ("CCPA"), as amended, applies to West Sound Defense and to your personal information, California residents may have rights including:- the right to know;
- the right to access;
- the right to delete;
- the right to correct inaccurate personal information;
- the right to opt out of the sale or sharing of personal information;
- the right to limit certain uses or disclosures of sensitive personal information; and
- the right not to receive discriminatory treatment for exercising rights granted by the CCPA.
21. OTHER U.S. STATE PRIVACY RIGHTS
Residents of certain other U.S. states may have privacy rights under applicable comprehensive state privacy laws. Where such a law applies to West Sound Defense and to your personal information, we will process eligible requests in accordance with that law. Where a state provides a right to appeal a decision concerning a privacy request, instructions regarding an appeal will be provided as required. Nothing in this Privacy Policy is intended to grant rights beyond those required by applicable law.22. SUBMITTING A PRIVACY REQUEST
To submit a privacy-related request, contact: West Sound Solutions LLC d/b/a West Sound Defense Email: legal@westsoundsolutions.info Please include sufficient information for us to understand and process your request. For security purposes, we may need to verify your identity or authority before disclosing, correcting, or deleting information. We will use information provided in connection with a privacy request for purposes including:- verifying the request;
- processing the request;
- maintaining records of compliance; and
- preventing fraud.
23. AUTHORIZED AGENTS
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf. We may require appropriate documentation establishing the agent's authority and may also require direct verification from you where permitted by law.24. NON-DISCRIMINATION
West Sound Defense will not unlawfully discriminate against an individual for exercising privacy rights provided by applicable law. Exercising a privacy right will not result in unlawful denial of goods or services, different pricing, or a different level of service. Differences that are reasonably related to the value of information or otherwise permitted by applicable law are not prohibited by this section.25. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to or integrations with websites, payment processors, logistics providers, social networks, software platforms, government resources, or other services operated by third parties. This Privacy Policy does not control how those third parties collect or process information. You should review the privacy policies of third-party services before providing information to them. West Sound Defense is not responsible for the privacy or security practices of independently operated third-party services except where applicable law provides otherwise.26. SOCIAL MEDIA
West Sound Defense may maintain accounts or pages on third-party social-media services. Information you provide directly to those platforms is governed by the applicable platform's privacy practices. If you communicate with West Sound Defense through a social-media platform, we may receive information including your:- profile name;
- account identifier;
- message;
- attachments; and
- other information the platform permits us to access.
27. EMAIL AND COMMUNICATION SECURITY
Ordinary email should not be treated as a secure method for transmitting highly sensitive, classified, controlled, financial, credential, or otherwise restricted information. Do not send through ordinary email:- passwords;
- authentication codes;
- complete payment-card numbers;
- classified information;
- export-controlled technical information requiring a secured transmission method; or
- other information subject to special handling requirements,
28. INTERNATIONAL USERS
West Sound Defense is based in the United States. If you access our Services from outside the United States, information may be transferred to, processed in, or stored in the United States. Privacy and data-protection laws in the United States may differ from laws in your country. International orders may also be subject to additional:- export-control requirements;
- sanctions requirements;
- customs requirements;
- identification requirements;
- end-user verification;
- end-use verification; and
- compliance requirements.
29. DO NOT TRACK
Some browsers provide a "Do Not Track" ("DNT") setting. Because there is not a single universally implemented technical standard for all DNT signals, our Services may not respond to traditional DNT signals. Where applicable law requires recognition of another legally recognized opt-out preference signal, such as Global Privacy Control, we will process supported signals as required.30. BUSINESS-TO-BUSINESS INFORMATION
West Sound Defense primarily operates in commercial, technical, industrial, defense-related, and government markets. Information concerning employees, representatives, contractors, or agents of business customers may be processed for purposes including:- managing the business relationship;
- fulfilling orders;
- providing quotations;
- communicating regarding projects;
- compliance screening;
- customer support;
- billing;
- shipping;
- procurement;
- contract administration; and
- security.
31. INFORMATION RECEIVED FROM EMPLOYERS OR ORGANIZATIONS
An organization may provide West Sound Defense with information about its employees, contractors, representatives, or authorized users. Organizations providing personal information to West Sound Defense are responsible for ensuring they have authority to provide that information where required by law. West Sound Defense may rely on the organization's instructions regarding:- account access;
- purchasing authority;
- project participation;
- shipping;
- billing;
- administrative permissions; or
- other business activities,
32. AUTOMATED SECURITY AND COMPLIANCE TOOLS
West Sound Defense may use automated tools for activities including:- fraud detection;
- spam prevention;
- cybersecurity;
- account protection;
- transaction screening;
- sanctions screening;
- restricted-party screening;
- suspicious activity detection; and
- website security.
33. SECURITY LOGS AND NETWORK INFORMATION
West Sound Defense may collect and retain information generated by its website, servers, firewalls, reverse proxies, security appliances, intrusion-prevention systems, authentication systems, and other infrastructure. This information may include:- IP addresses;
- connection dates and times;
- attempted URLs;
- HTTP request information;
- browser identifiers;
- login attempts;
- failed authentication attempts;
- blocked requests;
- security alerts;
- firewall events;
- rate-limit events; and
- other network or system information.
- operate and secure our infrastructure;
- identify malicious activity;
- block abusive traffic;
- investigate security incidents;
- enforce access restrictions;
- prevent fraud; and
- protect our customers and systems.
34. LEGAL REQUESTS
West Sound Defense may preserve or disclose information in response to:- subpoenas;
- warrants;
- court orders;
- regulatory requests;
- governmental inquiries;
- law-enforcement requests; or
- other legal process.
35. BUSINESS TRANSFERS
If West Sound Solutions LLC or West Sound Defense undergoes or evaluates a:- merger;
- acquisition;
- reorganization;
- financing;
- asset sale;
- business sale;
- bankruptcy;
- restructuring; or
- similar transaction,
36. CHANGES TO THIS PRIVACY POLICY
West Sound Defense may update this Privacy Policy periodically to reflect changes in:- our operations;
- technology;
- Services;
- security practices;
- business practices;
- legal requirements; or
- regulatory requirements.
37. CONTACT US
For privacy questions, privacy requests, or concerns regarding this Privacy Policy, contact: West Sound Solutions LLC d/b/a West Sound Defense Washington, United States Legal and Privacy Matters: legal@westsoundsolutions.info When contacting us regarding a privacy request, please provide enough information to allow us to identify the request and respond appropriately. Do not include passwords, full payment-card information, classified information, or unnecessary sensitive information in an ordinary email.38. RELATIONSHIP TO OTHER AGREEMENTS
This Privacy Policy should be read together with applicable:- Terms of Service;
- purchase agreements;
- quotations;
- contracts;
- confidentiality agreements;
- nondisclosure agreements;
- data-processing agreements;
- government contracts;
- export-control agreements; and
- other agreements governing a particular transaction.
39. NO CONTRACTUAL GUARANTEE
This Privacy Policy describes West Sound Defense's privacy practices and does not create contractual rights beyond those required by applicable law or an expressly binding written agreement. Nothing in this Privacy Policy limits or waives obligations imposed on West Sound Defense by applicable law.40. ACKNOWLEDGMENT
By accessing or using West Sound Defense Services, you acknowledge that you have received notice of the privacy practices described in this Privacy Policy. West Sound Solutions LLC d/b/a West Sound Defense Effective September 27, 2026 Last Updated September 27, 2026Last updated: September 27, 2026
