1. COMPANY INFORMATION
West Sound Defense is a trade name used by: West Sound Solutions LLC d/b/a West Sound Defense Washington Limited Liability Company For purposes of contracts, invoices, purchase orders, quotations, and other legal obligations, West Sound Defense and West Sound Solutions LLC are the same contracting business entity unless a separate written agreement expressly states otherwise.2. ELIGIBILITY AND AUTHORITY
You may use the Services only if you are legally capable of entering into a binding contract. You represent and warrant that:- you are at least eighteen (18) years of age;
- you have the legal capacity to enter into these Terms;
- your use of the Services is lawful in the jurisdiction where you are located;
- you are not prohibited by applicable law from acquiring, possessing, receiving, accessing, or using the products, technology, software, services, or information you request from West Sound Defense; and
- all information you provide to West Sound Defense is truthful, accurate, current, and complete.
3. ELECTRONIC TRANSACTIONS
You consent to conducting transactions with West Sound Defense electronically. To the extent permitted by applicable law, electronic records, electronic communications, electronic acceptance, electronic signatures, online orders, account actions, and other electronic methods may be used to form and evidence agreements between you and West Sound Defense. You are responsible for maintaining copies of any electronic records you wish to retain. Nothing in this section requires West Sound Defense to accept an electronic transaction where a physical signature, original documentation, identification, license, certification, government form, or other specific method is required by applicable law or by West Sound Defense.4. ACCOUNTS
Certain Services may require creation of an account. You are responsible for:- maintaining the confidentiality of your username, password, API credentials, access tokens, and other account credentials;
- restricting access to your account and devices;
- all activity occurring through your account; and
- immediately notifying West Sound Defense of suspected unauthorized access or security incidents involving your account.
5. ORDERS AND ACCEPTANCE
Submitting an order, purchase order, request for quotation, or other purchasing request does not necessarily constitute acceptance by West Sound Defense. West Sound Defense reserves the right, to the extent permitted by law, to accept, reject, cancel, limit, or place conditions on an order for reasons including:- product availability;
- pricing or listing errors;
- suspected fraud;
- payment issues;
- regulatory requirements;
- export-control requirements;
- sanctions restrictions;
- licensing requirements;
- customer eligibility;
- prohibited destinations;
- prohibited end users;
- prohibited end uses;
- safety concerns;
- suspected diversion;
- inability to verify information; or
- other legitimate business or legal reasons.
6. QUOTATIONS
Unless expressly stated otherwise, quotations are estimates or offers subject to the expiration date, specifications, quantities, assumptions, lead times, and other conditions stated in the quotation. A quotation may be revised or withdrawn before acceptance where permitted by law. Changes to specifications, quantities, materials, regulatory requirements, delivery requirements, customer-furnished information, or scope of work may result in changes to pricing and delivery schedules.7. PRICING AND PAYMENT
Prices are stated in United States dollars unless otherwise specified. You agree to pay all charges authorized through your account or purchase. Applicable taxes, duties, tariffs, shipping charges, insurance charges, governmental fees, processing fees, and similar charges may be added where permitted by law. West Sound Defense may correct typographical, clerical, technical, or pricing errors before an order is accepted. Payment terms stated on an invoice, quotation, contract, or account agreement govern that transaction. Amounts not paid when due may result in:- suspension of Services;
- cancellation or withholding of orders;
- suspension of account access;
- withholding of future shipments; or
- collection activity as permitted by law.
8. PRODUCT INFORMATION AND SPECIFICATIONS
West Sound Defense attempts to provide accurate product descriptions, specifications, photographs, drawings, compatibility information, performance information, and other technical information. However, product appearance, dimensions, materials, specifications, packaging, components, software, firmware, manufacturing methods, and other characteristics may change where reasonably necessary and where permitted by applicable law or contract. Images may be illustrative and may not represent exact color, texture, finish, scale, configuration, or production version. Customers are responsible for confirming that a product is appropriate for their intended application before use unless West Sound Defense has expressly accepted that responsibility in a signed written agreement.9. PROTOTYPES, CUSTOM PRODUCTS, AND ENGINEERING SERVICES
Products identified as prototypes, experimental products, development units, engineering samples, test articles, custom-manufactured items, or pre-production products may differ from standard commercial products. Unless expressly stated otherwise in a written agreement, prototypes and experimental products may:- lack production certifications;
- undergo design revisions;
- contain unfinished features;
- require additional testing;
- have limited service life;
- have different performance characteristics from final production units; or
- be unsuitable for mission-critical, safety-critical, or production use.
10. SAFETY AND PROPER USE
You agree to use products and Services only for lawful and reasonably intended purposes and in accordance with:- applicable instructions;
- warnings;
- specifications;
- technical documentation;
- maintenance requirements;
- applicable laws and regulations; and
- generally accepted safety practices.
11. REGULATED PRODUCTS
Certain products, components, software, technical data, services, or transactions offered by West Sound Defense may be subject to federal, state, local, or international regulation. Depending upon the item and transaction, restrictions may relate to matters including:- defense articles;
- defense services;
- firearms;
- firearm components;
- ammunition;
- controlled technical data;
- dual-use products;
- encryption;
- military or intelligence end uses;
- export-controlled technology;
- restricted persons;
- restricted countries;
- government procurement; or
- other controlled goods or services.
12. FIREARMS AND OTHER SPECIALLY REGULATED ITEMS
If West Sound Defense offers any item that is legally classified as a firearm, receiver, frame, suppressor, ammunition, regulated firearm component, or another specially regulated item, the transaction is subject to all applicable federal, state, and local laws and any required licensing, verification, transfer, shipping, recordkeeping, or other procedures. West Sound Defense may refuse or cancel any transaction where the Company reasonably believes that completing the transaction could violate applicable law. Customers may not use West Sound Defense to facilitate an unlawful purchase, transfer, acquisition, possession, or other transaction. Nothing in these Terms guarantees that West Sound Defense currently sells or is licensed to sell any particular category of regulated product.13. EXPORT CONTROLS
Products, software, technology, technical information, defense articles, defense services, and other items supplied by West Sound Defense may be subject to United States export-control laws and regulations, including, where applicable:- the Export Administration Regulations ("EAR");
- the International Traffic in Arms Regulations ("ITAR");
- economic sanctions and embargoes administered by the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAC"); and
- other applicable United States export, import, sanctions, customs, and trade-control laws.
- the ultimate consignee;
- end user;
- end use;
- destination;
- citizenship or nationality;
- ownership or control;
- intermediary parties; and
- other information reasonably necessary for compliance screening.
14. SANCTIONS AND RESTRICTED PARTIES
You represent that, to the extent applicable to a transaction, neither you nor any person for whom you are acting is prohibited from participating in the transaction under applicable United States sanctions, denied-party restrictions, debarment restrictions, or other applicable trade-control laws. West Sound Defense may screen customers, beneficial owners, intermediaries, shipping destinations, end users, and other transaction participants against applicable governmental restricted-party lists. A transaction may be rejected, delayed, suspended, or reported where required by law if a compliance concern is identified.15. PROHIBITED USES
You may not use the Services to:- violate any applicable law or regulation;
- commit or facilitate fraud;
- impersonate another person or organization;
- obtain regulated products or information through false representations;
- circumvent an export, sanctions, eligibility, licensing, geographic, or access restriction;
- interfere with the security or operation of our systems;
- introduce malware or malicious code;
- gain unauthorized access to accounts, networks, systems, databases, or restricted information;
- scrape, harvest, copy, or automatically extract information in violation of these Terms;
- reverse engineer Services except where such restriction is prohibited by law;
- infringe intellectual property rights;
- knowingly facilitate unlawful diversion of controlled products or technology; or
- use West Sound Defense products or Services for another unlawful purpose.
16. GOVERNMENT, MILITARY, AND PUBLIC-SECTOR CUSTOMERS
Sales to federal, state, local, tribal, foreign, military, or other governmental customers may be subject to additional procurement requirements. These Terms do not automatically incorporate the Federal Acquisition Regulation ("FAR"), Defense Federal Acquisition Regulation Supplement ("DFARS"), agency-specific clauses, government flow-down provisions, security requirements, or other procurement terms. Such provisions apply only when required by law or expressly incorporated into a contract accepted by an authorized representative of West Sound Defense. A customer purchase order containing additional or conflicting terms does not modify these Terms merely because West Sound Defense receives or processes the purchase order. Additional or conflicting terms become binding only when expressly accepted by an authorized representative of West Sound Defense, except to the extent applicable law provides otherwise. References to military, government, industry, or technical standards do not imply endorsement, sponsorship, certification, or approval by any government agency unless expressly stated.17. SHIPPING AND DELIVERY
Shipping and delivery dates are estimates unless West Sound Defense expressly agrees in writing that a particular date is guaranteed. Delays may occur due to circumstances including:- carrier delays;
- material shortages;
- supplier delays;
- manufacturing constraints;
- regulatory review;
- licensing requirements;
- customs processing;
- government action;
- severe weather;
- natural disasters;
- labor disruptions;
- cyber incidents;
- transportation disruptions; or
- circumstances outside West Sound Defense's reasonable control.
18. RETURNS, CANCELLATIONS, AND REFUNDS
Returns, cancellations, exchanges, and refunds are governed by the return or refund terms displayed at the time of purchase, stated in the applicable quotation or contract, or contained in a separately published West Sound Defense Return Policy. Certain custom-manufactured, configured, special-order, clearance, prototype, controlled, or other designated products may be subject to additional restrictions where disclosed before purchase. Nothing in these Terms limits any nonwaivable rights available to a consumer under applicable law.19. INTELLECTUAL PROPERTY
The Services and their contents may include trademarks, logos, product names, photographs, graphics, drawings, designs, software, source code, documentation, text, videos, technical information, and other material owned by or licensed to West Sound Defense. Except where otherwise stated, such material is protected by applicable intellectual-property laws. The names: West Sound Solutions LLC West Sound Defense and associated names, logos, designs, branding, and product identifiers may not be used in a manner that falsely implies affiliation, sponsorship, authorization, or endorsement. No intellectual-property rights are transferred to you except those expressly granted in writing. Purchase of a physical product does not by itself grant rights to reproduce the product's protected designs, documentation, software, branding, or other intellectual property.20. CUSTOMER-PROVIDED DESIGNS AND INFORMATION
If you provide drawings, CAD files, specifications, designs, technical data, photographs, software, documents, or other materials to West Sound Defense, you represent that:- you have the legal right to provide the materials;
- our authorized use of those materials to perform the requested work will not unlawfully infringe another person's rights; and
- the materials may lawfully be provided to and accessed by West Sound Defense.
21. CONFIDENTIAL INFORMATION
Submitting information through a general website form or ordinary customer-service communication does not automatically create a confidential relationship or nondisclosure obligation. Where confidential, proprietary, controlled, classified, export-controlled, government-sensitive, or other specially protected information will be exchanged, the parties should establish appropriate written agreements and handling procedures before transmission. Do not submit classified information through ordinary West Sound Defense websites, email accounts, forms, or systems unless West Sound Defense has expressly confirmed in writing that the applicable system and transmission method are authorized for that information.22. THIRD-PARTY SERVICES
The Services may contain links to, integrations with, or functionality provided by third parties. Third-party websites, payment processors, shipping companies, software platforms, hosting providers, mapping services, identity services, government websites, and other outside services are not controlled by West Sound Defense. Your use of third-party services may be governed by separate terms and privacy policies. West Sound Defense is not responsible for third-party content, availability, security practices, or acts except to the extent liability cannot lawfully be excluded.23. PRIVACY
Information collected through the Services will be handled in accordance with our applicable Privacy Policy and applicable law. Where a Privacy Policy and these Terms address different subjects, each document governs its respective subject. Where information is required for regulatory, security, fraud-prevention, export-control, sanctions, legal, or contractual purposes, West Sound Defense may collect, retain, use, verify, or disclose that information as permitted or required by law.24. COMMUNICATIONS
You agree that West Sound Defense may communicate with you regarding:- your account;
- quotations;
- orders;
- payments;
- shipping;
- product notices;
- regulatory matters;
- security matters;
- support requests;
- changes to Services; and
- other transactional or administrative matters.
25. SERVICE AVAILABILITY
West Sound Defense does not guarantee uninterrupted access to its websites, customer portals, or electronic Services. Services may be temporarily unavailable because of:- maintenance;
- upgrades;
- security incidents;
- infrastructure failures;
- internet outages;
- third-party service failures;
- governmental action; or
- other operational circumstances.
26. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR ANY EXPRESS WRITTEN WARRANTY PROVIDED WITH A PARTICULAR PRODUCT OR SERVICE, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WEST SOUND DEFENSE DISCLAIMS WARRANTIES THAT MAY OTHERWISE ARISE BY IMPLICATION, COURSE OF DEALING, USAGE OF TRADE, OR OTHERWISE, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED. WEST SOUND DEFENSE DOES NOT WARRANT THAT:- THE WEBSITE WILL ALWAYS BE AVAILABLE;
- DIGITAL SERVICES WILL BE ERROR-FREE;
- INFORMATION PROVIDED ON THE WEBSITE WILL BE SUITABLE FOR EVERY APPLICATION;
- A PARTICULAR PRODUCT IS LEGAL IN EVERY JURISDICTION; OR
- A PRODUCT WILL BE SUITABLE FOR AN APPLICATION THAT WAS NOT EXPRESSLY ACCEPTED BY WEST SOUND DEFENSE.
27. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEST SOUND DEFENSE AND WEST SOUND SOLUTIONS LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THE SERVICES OR A TRANSACTION, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OF DATA, EXCEPT WHERE SUCH LIABILITY CANNOT LAWFULLY BE LIMITED OR EXCLUDED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEST SOUND DEFENSE'S AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT, SERVICE, OR TRANSACTION WILL NOT EXCEED THE AMOUNT PAID TO WEST SOUND DEFENSE FOR THE PRODUCT, SERVICE, OR TRANSACTION GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE WAIVED OR LIMITED. Nothing in these Terms is intended to waive rights or remedies that applicable law prohibits a business from disclaiming or limiting.28. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless West Sound Solutions LLC, West Sound Defense, and their officers, managers, members, employees, contractors, and agents from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys' fees arising from:- your unlawful use of the Services;
- your violation of these Terms;
- your infringement of another person's rights;
- false information supplied by you;
- unlawful export, reexport, diversion, transfer, possession, or use of a product by you; or
- customer-provided designs or materials that infringe third-party rights.
29. SUSPENSION AND TERMINATION
West Sound Defense may suspend or terminate access to an account or Service when reasonably necessary because of:- violation of these Terms;
- suspected fraud;
- unauthorized access;
- nonpayment;
- security risk;
- legal requirements;
- export-control concerns;
- sanctions concerns;
- prohibited use;
- suspected diversion; or
- threats to West Sound Defense systems, personnel, customers, or operations.
30. GOVERNING LAW
These Terms and disputes arising from or relating to these Terms or the Services will be governed by the laws of the State of Washington, without regard to conflict-of-law principles, except where federal law controls or applicable law requires otherwise. The United Nations Convention on Contracts for the International Sale of Goods will not apply to the extent its application may lawfully be excluded.31. VENUE AND JURISDICTION
To the extent permitted by applicable law, any legal action arising from or relating to these Terms, the Services, or a transaction with West Sound Defense shall be brought in:- the appropriate state court located in Kitsap County, Washington; or
- the United States District Court for the Western District of Washington, where federal jurisdiction exists.
32. COMPLIANCE WITH LAW
Both parties remain responsible for complying with applicable law. No provision of these Terms requires either party to take an action prohibited by law. If West Sound Defense determines that performance of a transaction would violate applicable law, governmental order, sanctions requirement, export-control requirement, or other binding legal obligation, West Sound Defense may suspend or decline performance to the extent reasonably necessary to comply with that obligation.33. FORCE MAJEURE
West Sound Defense will not be responsible for delay or failure to perform caused by circumstances outside its reasonable control, including:- natural disasters;
- fire;
- flood;
- earthquake;
- severe weather;
- war;
- terrorism;
- civil unrest;
- governmental action;
- embargoes;
- sanctions;
- supply-chain interruptions;
- shortages;
- transportation failures;
- labor disputes;
- utility failures;
- internet outages;
- cyberattacks;
- epidemics or pandemics; or
- failures of critical third-party providers.
34. CONFLICTING TERMS
If you have entered into a separately signed written agreement with West Sound Defense concerning a particular transaction, the separately signed agreement controls over these Terms to the extent of an actual conflict. Terms contained in a customer purchase order, procurement portal, vendor-registration system, acknowledgment, or other customer document do not modify these Terms solely because West Sound Defense receives or processes the document. Any modification must be accepted by an authorized representative of West Sound Defense unless applicable law provides otherwise.35. ASSIGNMENT
You may not assign your rights or obligations under these Terms without the prior written consent of West Sound Defense where consent may lawfully be required. West Sound Defense may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing transaction, or transfer of the applicable business, subject to applicable law.36. NO WAIVER
Failure by West Sound Defense to enforce a provision of these Terms does not constitute a waiver of that provision or any other provision. A waiver is effective only to the extent expressly stated.37. SEVERABILITY
If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary, and the remaining provisions will remain in effect.38. HEADINGS
Section headings are provided for convenience and do not alter the meaning or interpretation of these Terms.39. ENTIRE AGREEMENT
These Terms, together with any applicable quotation, order acknowledgment, Privacy Policy, Return Policy, written warranty, license agreement, and separately executed contract expressly incorporated into the transaction, constitute the agreement between the parties concerning the matters they address.40. CHANGES TO THESE TERMS
West Sound Defense may update these Terms from time to time. When changes are made, the "Last Updated" date will be revised. Material changes will apply prospectively as required by applicable law. Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law. Terms applicable to a previously accepted order or separately executed contract will not be retroactively altered where doing so would violate applicable law or the applicable agreement.41. INTERPRETATION
The words "including" and "includes" mean "including without limitation." References to laws or regulations include applicable amendments, replacements, and successor provisions. Nothing in these Terms shall be interpreted to require conduct prohibited by applicable federal, state, local, or international law.42. CONTACT AND LEGAL NOTICES
Questions concerning these Terms may be directed to: West Sound Solutions LLC d/b/a West Sound Defense Washington, United States Legal / Contract Matters: legal@westsoundsolutions.info Formal legal notices may also be sent to the Company's current registered or business mailing address where required by applicable law.43. ACKNOWLEDGMENT
BY ACCESSING THE SERVICES, CREATING AN ACCOUNT, SUBMITTING AN ORDER, ACCEPTING A QUOTATION, PURCHASING PRODUCTS OR SERVICES, OR OTHERWISE INDICATING ACCEPTANCE OF THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS OF SERVICE. West Sound Solutions LLC d/b/a West Sound Defense Effective September 27, 2026Last updated: September 27, 2026